We are here to help

Get support
from Segmind.

Pick the channel that fits your question. The community handles platform and technical help, and the support team takes care of billing.

  • Active Discord community
  • Billing help by email
  • Priority help on Business and Scale

Platform and technical help

Join our Discord community for platform questions, API help, and troubleshooting. The team and other builders are active there every day.

Join Discord

Billing and refunds

For invoices, payments, refunds, and account questions, email the support team and we will get back to you.

Email support

Business and Scale plans

On a Business or Scale plan, you can also email support for technical help and hands-on assistance.

Email support

Prefer to self-serve?

Browse the docs for guides, API references, and answers to common questions.

Browse the docs

Segmind does not offer phone support. Be cautious of anyone claiming to be Segmind support staff offering to help you over the phone.